Servicing:
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Liquid Chromatography DIONEX U3000, nano-NCS, Vanquish
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Ion Chromatography DIONEX ICS, Aquion, Integrion, Metrohm IC's
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Automated Solvent Extractors DIONEX ASE
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Mass Spectrometers Thermo Fisher Scientific MSQ ISQ
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Elementar Analyzers
17 Plus Years Field Service experience working for DIONEX and Thermo Fisher Scientific. Experts in IC, LC, MS with Chromeleon.
Service Offerings
01/ Repair
02 / Maintenance
03 / Training Consulting
We service Ion Chromatography, Liquid Chromatography, Automated Solvent Extractors, and Single Quadrapole Mass Spectrometry. Most major brands: DIONEX, Thermo Fisher Scientific, Metrohm, Agilent, Waters.
We offer maintenance service on LC, IC, and MS including pump seals, orings, check valves, inject valves, tubing, autosampler maintenance. Plus quadrapole cleaning, and standard MS consumable replacement.
We have almost two decades of field focused customer training experience on a plethora of different LC, IC, Automated Solvent Extractors and MS units. Let us help personalize a training plan that works for you and your team
Specialize in Ion and Liquid Chromatography Systems of any age
Example Ion Chromatography (IC) Systems
DIONEX ICS 1000 / 1100 / 1600 / Aquion
DIONEX ICS 2000 / 2100 / Integrion
DIONEX ICS 3000 / 5000 / 5000+ / 6000
Example Liquid Chromatography (LC) Systems
DIONEX U3000 / Vanquish Analytical
DIONEX NCS Nano Cap and Micro Systems
Example Automated Solvent Extractor
DIONEX ASE 150 / 350
Example Mass Spectrometers
Thermo Fisher Scientific MSQ / MSQ Plus / ISQ / ISQ EM
Example Elementar Analyzer
Rapid N Exceed
MEET SINCERE CHROMATOGRAPHY

OUR STORY
It all started with a role as a Chemist at Nestle Waters Canada where I was introduced to my first DIONEX Ion Chromatography system. It was an old DX500 modular unit with conductivity, and UV detection. At the time it was all new to me and I knew instantly that I had found my calling. After meeting with the DIONEX service manager at the time it took about 2 weeks to get a job offer. I became a road warrior for 8-10 months a year travelling all over Canada. With training in California, Chicago, and Amsterdam. Fast forward 17 years and I have accumulated the specialized knowledge of Hardware, Software, Applications, and multi system/detector integrations. Now my passion is sharing this experience with you.

OUR VISION
To provide the best experience possible to all clients. We sincerely care about your success with laboratory equipment. Some large manufacturers have multi tier service offerings. Leaving you to navigate call centers, hardware specialists, software specialists, application specialists, and sales. At Sincere Chromatography we aim to stream line all these tasks for a one stop service experience which includes but is not limited to maintaining your equipment, field and depot repairs, training, application support, and sales consulting.

OUR SERVICES
Factory trained field service representatives holding all the skills and experience required to perform complex repairs and system maintenance. Let almost 20 years of instrumentation experience in the field of Chromatography work for you.
Helpful Chromatography Links
DIONEX ICS-1000 Operators Manual
DIONEX ICS-1100 Operators Manual
DIONEX ICS-1500 Operators Manual
DIONEX ICS-1600 Operators Manual
DIONEX ICS-2000 Operators Manual
DIONEX ICS-2100 Operators Manual
DIONEX Aquion Operators Manual
DIONEX Integrion Operators Manual
DIONEX ICS-3000 Operators Manual
DIONEX ICS-5000 Operators Manual
DIONEX ICS-5000+ Operators Manual
DIONEX ICS 6000 Operators Manual
DIONEX ASAP Autosampler Operators Manual
DIONEX AS-DV Autosampler Operators Manual
DIONEX U3000 Series Operator Manuals
DIONEX ASE 150 Operators Manual
DIONEX ASE 350 Operators Manual
Thermo Fisher Scientific MSQ Hardware Manual
GET IN TOUCH
Telephone: 613 556-0558
or Text
2510 County Rd. 21 Spencerville, Ontario, K0E1X0